Avaya Equinox functionality now included
FULLERTON, CA, June 07, 2018 /24-7PressRelease/ — Altura Communication Solutions is proud to announce the availability of a new version of Avaya IP Office (Release 11) that include major enhancements that take integrating the omnichannel contact center to the next level. With the introduction of its cutting-edge Unified Communications experience, Avaya Equinox® to this release, customers will experience greater value through a single app for all communications channels, meetings, team collaboration and content sharing.
Avaya IP Office (Release 11) integrates enterprise voice, video, and innovative endpoints, including, Avaya Vantage and the new J Series desktop phones.
Altura Communications Solutions CEO and President, Bob Blazek concluded that “the incorporation of Equinox functionality provides the ability for end users and their teams to collaborate from any device and any channel.” The new IP Office provides tremendous flexibility with its integrated UC capabilities since it is delivered and offered as either a cloud solution or via hybrid architecture. Other significant improvements include the ability to simplify administration of cloud deployments, upgrades, patching and application inventory. The new functionality is included with Cloud Operations Manager. This role-based administration also helps to provide additional security.
As one of Avaya’s largest Diamond business partners, Altura supports enterprise and mid-market customers nationwide. Altura and Avaya are making it easy for customers to easily upgrade IP Office telephony systems to UC via a hybrid model without installing application servers or UC modules. The new IP Office also features cradle-to-grave reporting with the new Avaya Chronical to improve measurement of call activities and enable organizations of all sizes to enhance customer engagement.
Altura Communication Solutions is one of Avaya’s largest authorized Diamond Business Partners, a Cisco Select Business Partner, and a leading provider of communication-enabled solutions and managed services. For nearly two decades, enterprises nationwide have trusted Altura with solving their business issues. Altura features a top-rated managed services team, combined with key strategic partnerships across a full suite of converged voice, video, wireless and data network solutions.
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